Shipping policy

Shipping Policy

Last updated: May 2026

At Decor Home Lab, we work with trusted fulfillment and shipping partners across Europe to deliver your order safely and efficiently.

1. Shipping Destinations

We currently ship to most countries within the European Union.

Shipping availability may vary depending on the product, supplier, or delivery location.

2. Processing Time

Orders are typically processed within 1–3 business days.

During busy periods, holidays, or promotional campaigns, processing times may be slightly longer.

3. Estimated Delivery Time

Estimated delivery times within Europe are generally between 3–10 business days, depending on the destination country and shipping provider.

Please note that delivery times are estimates and may be affected by carrier delays, customs procedures, weather conditions, or peak seasons.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location and the products in your order.

We may offer free shipping promotions for qualifying orders within selected regions.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available.

6. Multiple Shipments

Some orders may arrive in separate packages if products are shipped from different fulfillment locations or suppliers.

7. Damaged or Lost Packages

If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible at:

Email: info@decorhomelab.com

Please include your order number and photos of the issue when applicable.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping details.

9. Contact Information

Decor Home Lab OÜ
Tornimäe tn 5, Kesklinna linnaosa
Tallinn, Harju maakond
Estonia

Email: info@decorhomelab.com